Great Service Means Happy Customers

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5
Cuong Nguyen
Amazing dealership Veronica Ricardo and Pablo was all amazing to work with everything was fast and easy. Thank you guys will definitely come back if I want to upgrade to an m3
5
Kevork Aghazarian
Drove far away to get my hands on a new X3M Comp. I was greeted with a smile and professionalism from start to finish. Olivier sold me this car and he was as excited for me as I was. Jean-Francois was also helpful after the fact with handling finances and warranties. Overall a pleasant purchasing and delivery experience. ----update: Loved the X3MC so much I went back to Grenier to get a second one. Same staff, same experience. Thank you!
5
Joanna Floros
What a wonderful experience dealing with Christoffer-James. He listens to your needs and tries to find you the "perle rare" that you are looking for without any sale pressure or tactics. Honest and trustworthy, are adjectives we rarely use for car salesmen but those are the words I would use to describe him. Thank you for letting me spoil myself a little bit. Cheers to an excellent job from the team!
5
Pino Nicosia
ordered the new i5 2026 and the service is nothing but attentive and professional, with some set Back, the entire team rallied to make my experience positive and enjoyable. They are the best in the business.
1
Y R
I usually don’t leave reviews, but I felt it was important to share my experience so that others can be aware before visiting Grenier BMW. While I was excited to purchase my BMW M5,the experience at this dealership left much to be desired. There were questionable practices that unfortunately mirror some of the negative stereotypes associated with car dealerships. To start, I had scheduled an appointment to see the vehicle through a salesperson. When I arrived, neither the car nor the salesperson were there, which was disappointing and felt unprofessional. Another salesman, Ricky, did well to salvage this first impression and provided a great service. I finally purchased the car and there was already a problem with the vehicle that originated before I bought the car. I had purchased a warranty at the time of sale and I was told this issue would be covered. However, when I called back to schedule the repair, I was told that the issue was now not covered by the warranty. One member of the service team tried to negotiate a discount, but I refused by principle. Despite this, I chose not to go through the hassle of returning the car, out of respect for my own engagement in the purchase and belief that things would be handled properly. Unfortunately, that goodwill has not been reciprocated. This experience has soured my relationship not only with this dealership but with the BMW brand overall. I’m sharing this to help others be aware of what could happen at this dealership — not to discourage you from buying a BMW, but to make sure you go in with eyes wide open.
Amazing Experience

April 30 2020

Excellent service, a very nice buying experience with a very friendly salesman, congratulations to the team!
The Greatest

May 03 2018

The greatest BMW dealership that I had the chance to visit and all I have to say is that their sales department offers exemplary service! Thank you to the entire team.
Excellent Service

May 03 2018

Excellent mechanical service with Gabriel and excellent sales service with Alex. Thank you again boys, and bravo to the entire team.
Very Happy

April 11 2018

The sales representative Francesco offered excellent service, as well as all the staff that I came across. I'm very happy to have purchased my new vehicle with you.